Keystone Hardware Wallet faces user data leak claims

A reviewer on Ethos recently gave Keystone Hardware Wallet a negative rating. The reviewer holds an Ethos score of 2088. This main review received 95 upvotes and zero downvotes from the community.

The main reviewer criticized the company for a security breach. They stated that "unfortunately keystone wallet is the next hardware wallet company that leaked user data and therefore put their users at risk." They also claimed that other major competitors faced similar issues. The reviewer wrote, "Ledger, Trezor, Keystone. Basically all big hardware wallet companies were hacked."

According to users on the platform, Keystone Hardware Wallet is a crypto hardware wallet maker that designs physical devices to keep cryptocurrency safe.

Looking at the overall sentiment on Ethos, the project has a total of three negative reviews, three neutral reviews, and one positive review. Many of the other reviewers also focused heavily on the reported data leak. One negative reviewer, holding a score of 1471, said, "Keystone makes hardware wallets to keep crypto safe, but couldn't keep customer data safe." This user pointed out that "shipping info got leaked, and that's a serious problem."

A neutral reviewer shared a public statement allegedly released by the company regarding the incident. The quoted statement read, "On October 20, we detected unauthorized access to our official website." Another neutral reviewer recounted a suspicious phone call they received from someone trying to run a social engineering scam. This reviewer stated, "I went back and checked my Keystone order from 2024, and the information matched exactly what the caller had mentioned."

Despite the concerns regarding user data, the single positive reviewer offered a different view of the physical device itself. This reviewer, who has a score of 1225, called the product "A solid hardware wallet for your favorite coins and tokens." The user also provided feedback on the product hardware over time. They noted, "Earlier version of the wallet had some battery issues but sounds like newer ones are much better."

Source: the review on Ethos Network. Project on X: @KeystoneWallet.