Reviewers Slam CryptoBilis Over Alleged Wallet Drains

A reviewer on Ethos with a score of 1427 gave CryptoBilis a negative verdict. The review attracted 72 upvotes and 2 downvotes from the community.

According to the reviews on the platform, CryptoBilis functioned as a hardware provider. Specifically, one user noted that the business "was an authorized reseller for several wallet brands and ran community events in Malaysia and the Philippines."

The main reviewer expressed severe dissatisfaction with the reliability of the service. Writing in Indonesian, the user argued that trust is essential for third party platforms. The reviewer stated, "Sayangnya, platform ini gagal total dalam kedua hal tersebut." They further claimed that the history of the company shows a clear pattern of poor service, adding, "Rekam jejak pelayanan mereka penuh dengan kelalaian teknis dan operasional yang merugikan pengguna."

Other Reviews

The broader consensus on the Ethos Network is entirely negative. The project review totals show two negative reviews, zero neutral ratings, and zero positive ratings.

A second reviewer, holding a high Ethos score of 1628, provided extensive context regarding a major security incident. This user detailed a situation where customers lost access to their digital assets. The reviewer wrote, "On 9 October 2026 Ledger's support account said it was investigating losses of funds among South East Asian customers who bought from CryptoBilis." They added that the manufacturer asked the store to halt operations and told recent buyers "not to set up their devices."

This second reviewer highlighted allegations regarding the scale of the missing assets. The user noted that others claimed the shop had changed hands and that a new owner "rigged units to steal seed phrases." According to this review, people alleged that a single individual took over operations before the incidents occurred.

However, the reviewer also pointed out that the wallet manufacturer did not directly blame the reseller for the theft at the time. The user wrote, "Ledger had not accused CryptoBilis of tampering, and the cause of the drains was unconfirmed as of 10 October."

Source: the review on Ethos Network. Project on X: @cryptobilis.